Built for Regulated Industries
The Business Texting Platform Regulated Industries Trust
Built to the highest compliance standards. So, whether you're in healthcare, legal, finance, or any other industry, you get secure AI-powered messaging from your existing numbers. No new hardware. No number changes.
SOC 2 Type
HIPAA Ready
SEC Compliant
10DLC Guided
Trusted by Regulated Businesses across North America
Regulated Industries
Built for the industries where compliance is non-negotiable
Standard SMS tools put your business at risk. Falkon SMS is engineered for the specific regulatory requirements of your industry so you can communicate confidently.
🏥 HEALTHCARE
HIPAA-Ready Patient Communication from Your Existing Number
Your patients already text. The problem is where those messages end up — personal phones, unencrypted apps, and scattered inboxes. Falkon SMS puts every patient conversation in one secure, compliant place.
HIPAA-compliant messaging + signed BAA
Every message encrypted in transit and at rest. Business Associate Agreement included in Pro. No extra paperwork.
Reduce no-shows with automated appointment reminders
Two-way SMS confirmations sent from your clinic's existing number cut missed appointments by up to 40%. Patients reply YES or request a reschedule directly.
HIPAA-compliant messaging + signed BAA
Every message encrypted in transit and at rest. Business Associate Agreement included in Pro. No extra paperwork.
Reduce no-shows with automated appointment reminders
Two-way SMS confirmations sent from your clinic's existing number cut missed appointments by up to 40%. Patients reply YES or request a reschedule directly.
Reduce no-shows with automated appointment reminders
Two-way SMS confirmations sent from your clinic's existing number cut missed appointments by up to 40%. Patients reply YES or request a reschedule directly.
🏠 HOME CARE
HIPAA-Ready Communication for Home Care Agencies from Your Existing Number
Home care runs on real-time communication. Shift changes, care updates, scheduling, all happening across personal phones with no record. Falkon centralizes it all without changing how your team works.
HIPAA-compliant messaging + signed BAA
Every message encrypted in transit and at rest. Business Associate Agreement included in Pro. No extra paperwork.
HIPAA-compliant messaging + signed BAA
Every message encrypted in transit and at rest. Business Associate Agreement included in Pro. No extra paperwork.
Reduce no-shows with automated appointment reminders
Two-way SMS confirmations sent from your clinic's existing number cut missed appointments by up to 40%. Patients reply YES or request a reschedule directly.
Reduce no-shows with automated appointment reminders
Two-way SMS confirmations sent from your clinic's existing number cut missed appointments by up to 40%. Patients reply YES or request a reschedule directly.
Reduce no-shows with automated appointment reminders
Two-way SMS confirmations sent from your clinic's existing number cut missed appointments by up to 40%. Patients reply YES or request a reschedule directly.
⚖️ LEGAL
Client Texts That Log Directly to the Case File
Client communication that doesn't make it into the file is a liability. Falkon SMS integrates with Clio so every client text is automatically logged to the right matter. No manual entry, no missed communications.
Native Clio integration
Texts sync automatically to client matters in Clio. Every conversation is part of the case record.
Secure document sharing
Send retainer agreements, court documents, and case updates via expiring secure links. Not email attachments.
HIPAA-compliant messaging + signed BAA
Every message is logged, timestamped, and tamper-proof. Full conversation history available for any matter at any time.
Reduce no-shows with automated appointment reminders
Clients text your office number, the one on your website and business cards. No new numbers to publish.
Falkon AI Engine
Your Workflow Copilot
Not Just a Chatbot.
Falkon AI is embedded directly into your messaging workflow. It doesn't just chat. It assists your team by drafting compliance-safe responses based on your internal knowledge, trained on your own documents and policies.
Falkon AI Engine
Your Workflow Copilot
Not Just a Chatbot.
Falkon AI is embedded directly into your messaging workflow. It doesn't just chat. It assists your team by drafting compliance-safe responses based on your internal knowledge, trained on your own documents and policies.
Rephrase Text
Instantly adjust tone to sound more professional, friendly, or urgent with one click.
Conversation Summaries
Condense long conversation histories into concise, actionable bullet points instantly.
Sentiment Detection
Detect client emotion in real-time to prioritize frustrated users before a complaint becomes a compliance event.
Security
Built Security-First for
Regulated Industries
We don't just add security as a feature. Falkon SMS is architected from the ground up to meet the strictest compliance standards, so your team communicates without ever second-guessing the risk.
Encrypted Business SMS
End-to-end encryption for all external messages ensuring data integrity in transit and at rest.
Secure File Sharing
Share sensitive documents via secure links with expiration dates and access controls. No email attachments, no exposed PHI.
Role-Based Permissions
Granular access controls to ensure staff only see conversations relevant to their role. Full admin oversight.
Automated Archiving
Automatic, tamper-proof retention of all message logs to meet regulatory requirements such as SEC, HIPAA, FINRA, and more.
Immutable Audit Trails
Comprehensive, tamper-proof logs of every message sent, received, and deleted for full accountability.
Controlled Access
Strict identity verification protocols to prevent unauthorized access to client or patient data at every level.
Secure Chat
When patients or clients aren't comfortable sharing sensitive information over regular SMS, send them a Secure Chat link. They set a PIN, open a private encrypted session, and hold the conversation in a fully protected environment.
We Handle 10DLC Compliance for You
10-Digit Long Code (10DLC) registration is required by US carriers for business texting and getting it wrong means your messages don't deliver. Our team manages the entire registration process on your behalf. You focus on your business; we make sure your texts reach their destination every time.
For Every Business
Works for Any Industry, Any Team
We don't just add security as a feature. Falkon SMS is architected from the ground up to meet the strictest compliance standards, so your team communicates without ever second-guessing the risk.