Falkon SMS Fair Usage Policy

At Falkon SMS, we are committed to providing reliable and high-quality messaging services to all our users. To ensure consistent performance and prevent misuse, we have implemented the following Fair Usage Policy (FUP).

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1. Credit Usage

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Each SMS message (outgoing) sent via Falkon SMS consumes 1 credit per message segment (160 characters).

All users on standard plans are allocated 2500 SMS credits per month.

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2. Monthly Credit Cap

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The 2500-credit allocation is provided per user, not per organization.

Credits are refreshed monthly and do not roll over.

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3. Exceeding the Monthly Limit

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If a user exceeds the 2500-credit limit in a given month, the following charges will apply:
$0.0275 per additional SMS credit beyond the 2500-credit threshold.

These additional charges will be invoiced monthly.

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4. Monitoring & Alerts

Usage will be monitored regularly.

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5. Abuse & Misuse

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Bulk spamming, unsolicited marketing, or any violation of local telecom regulations is strictly prohibited.
Falkon SMS reserves the right to suspend or terminate accounts that violate this policy.

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6. Exceptions

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Custom plans with higher limits can be discussed and arranged upon request.
Non-profit organizations and enterprise clients may be eligible for alternate terms.