Healthcare SMS solutions
Transform healthcare communication with SMS marketing
Proper interaction is critical in this digital age for providing great patient care and creating stronger relationships between medical professionals and their patients. SMS marketing, also known as text message marketing, takes advantage of the widespread availability of mobile phones to offer brief and relevant information straight to individuals' fingers.
SMS marketing is a diverse and effective technique of communicating with individuals, delivering timely health-related information, appointment reminders, medication warnings, health recommendations, and other pertinent content directly to their mobile devices.
So, why are you waiting? Get started with Falkon SMS today and unlock the potential of seamless patient engagement and improved health outcomes.
Benefits of SMS marketing
Benefits of texting for healthcare providers
and medical offices
Improved Patient Engagement
Engage with patients more effectively. Send appointment reminders, medication alerts, and follow-up instructions, leading to better patient compliance and overall health outcomes.
Enhanced Appointment Scheduling
Use text marketing to schedule and confirm appointments efficiently. Patients can easily
respond to appointment reminders, reducing
no-show rates and optimizing scheduling.
Empower patients to make informed decisions about their health. Use text messages to provide patients with essential health information, preventive care tips, and updates about specific health conditions.
Falkon SMS is designed with HIPAA compliance in mind, ensuring the secure transmission
of protected health information (PHI) and maintaining patient confidentiality.
Increased Patient Satisfaction
Prompt and relevant communication through SMS leads to higher patient satisfaction.
Patients appreciate the convenience of receiving important healthcare information on their mobile devices, leading to a positive perception of
the healthcare provider.
Use cases of Texting
Effective use cases of SMS
marketing for healthcare providers
Allow patients to schedule/reschedule appointments through SMS. Texting is a convenient and efficient way to manage their appointments.
Send reminders to patients when it's time to refill their prescriptions, ensuring they have access to necessary medications.
Billing and Payment Reminders
Send billing statements, payment reminders, and payment confirmations to patients, streamlining the billing process.
Test Results Notifications
Once the lab test results become available, promptly notify the patients about lab test results and guide them on how to access the results.
Follow up with patients after medical procedures or surgeries. Check on their recovery progress and offer guidance for quick recovery.
Streamline operations, improve employee engagement, and keep all staff members well-informed and connected during critical situations.
Text marketing features
Powerful SMS marketing features for healthcare businesses
Use group texting to efficiently communicate with multiple patients or team members simultaneously. It's useful for sending updates, appointment reminders, or general information to a group of individuals with similar needs or interests.
What do you mean by credits?1 message = 1 credit. Message includes incoming and outgoing SMS. 1 MMS = 2 credits.
Can I use my existing landline for texting?Absolutely! You can text enable your existing landline number any day without any change in your current voice plan. You can even text enable your 10-digit VoIP number as well.
Can I use my existing VoIP number for texting?Yes, you can. You can text enable your VoIP number in seconds and can use it for your communication.
Can my customers text my landline number?Absolutely! Using Falkon SMS, you can send and receive messages with your landline number.
Do I need any additional hardware to enable texting?No. You don't need to buy any additional hardware to text. You just need a desktop/laptop through which you can text.
How do you count messages?We use credit system to count messages. 1 credit = 1 outgoing message/1 incoming message. Message can either be a text/MMS.
What if I go over my monthly allowance?If you reach your monthly allowance, your outgoing and incoming messages will be stopped. You can send and receive messages again if you recharge with an add-on/wait till the next month for renewal.
I have multiple phone numbers and want to text-enable them. Can I do it using Falkon SMS?Yes. You can keep multiple phone numbers under a single organization using Falkon SMS.