Customer Lifecycle refers to a series of interactions that take place between a company and its customer which ultimately leads to a...

90% of users access internet via their mobile phones. Even with numerous applications being available for businesses to connect with...

Omnichannel Messaging is when you enable a customer to continue their conversations with the company from one channel to another....

‘Repondez s’il vous plait’ or ‘Respond if you please’ is a prior intimation that is requested to affirm one’s presence for an event that...