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Swift Justice Demands Swift Replies

​​Use Clio with Falkon SMS for Instant Consultations

Engage Clients in Real-Time While Others Wait for Calls.

Stop chasing callbacks. Start real-time consultations with Falkon SMS inside Clio. Every message, end-to-end, lives where it belongs – in Clio.

Results? Seamless compliance, lightning-fast responsiveness, and clients who feel heard now.

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Legal Work is Complex.
Your Communication Shouldn’t Be.

As a busy law firm juggling filings, deadlines, and court appearances, the last thing you need is to chase down client replies or lose critical updates.

Falkon SMS lets you send and receive SMS messages directly through your business number. Every conversation is automatically logged into Clio, ensuring airtight case files, consistently informed clients, and keeping your team on the same page—all within the Clio environment you already trust.

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Work Smarter, Not Harder:
Why Leading Clio Firms Are Choosing SMS

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Get Your Messages Seen

 98% SMS Open Rate. Stop hoping emails get read, ensure your critical updates are noticed, instantly

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Meet Client Expectations

83% of Legal Consumers Prefer Text Updates. Deliver the communication your clients demand for higher satisfaction and engagement.

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Effortless Organization

Automatic Contact Sync with Every Matter. No more manual matching – every message seamlessly ties to the relevant case in Clio.

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Reclaim Your Time

Auto-Logged Conversations in Clio. Every SMS is automatically recorded, keeping your records complete and compliant.

Trusted by Clio-Powered Law Firms Nationwide

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Works with the Tools You Already Trust

No switching tabs. No learning curves. Falkon SMS integrates directly with the tools legal teams use every day, so your communication stays seamless, secure, and exactly where you need it.

It also reinforces that these integrations support compliance, secure communication, and smoother workflows, making Falkon SMS an easy fit into any law firm

Hubspot

HubSpot

Connect and import contacts directly from your CRM.

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Microsoft Teams

Message from your favourite collaboration tool.

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Webex

Sync communication across client-facing teams

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Chrome Extension

Send and receive texts right from your browser

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Chrome

Keep internal teams connected in real time

Built for Law. Integrated with Clio.

Finally, SMS Built for Your Practice, With Love

Seamless Clio Integration

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Sync Clio contacts, matters & case tags automatically.
Log all SMS conversations into the appropriate Clio Matter.
Access Clio contacts within Falkon SMS and vice versa, no need to re-enter details.

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Secure & Compliant Messaging

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End-to-end encrypted messaging via secure SMS portal.
10DLC registrations ensures verified, trusted communication.
Messages archived automatically for legal documentation.
Built-in opt-out flows to support client consent and TCPA compliance.

Time-Saving Automations

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Schedule court reminders, client intake texts, or check-ins.
Send firm-wide updates with one-click broadcast messaging.
Auto-replies for after-hours or out-of-office messages.
Keyword replies like “Text LEGAL for our terms & policies”.
Pre-set templates for onboarding, reminders, and quick replies.

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Analytics & Accountability

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Track SMS delivery and monitor replies in real time.
Assign user roles and manage team permissions with ease.

Internal Coordination & Message Management

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Shared inbox to keep client conversation visible across your team.
Assign, pin or archive chats to stay organized and on top of deadlines.

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Multi-Channel Communication

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Chrome Extension to text clients without leaving your browser.
MMS Support to send or receive documents, PDFs, or images instantly.

What Clio + Falkon SMS Looks Like in Practice

Practical ways top-performing firms use this integration every day

Client Intake Follow-Up (Clio Contact Auto-Sync)

Send & Track Retainer Agreements

Matter-Specific Messaging (Clio Case Tagging)

Out-of-Hours Auto Replies (With Clio Logging)

 Internal Staff Coordination (Using Shared Inbox)

Text-Based Client Surveys Post-Matter

What Clio Users Are Saying About Falkon SMS

“Finally, a texting platform that works with Clio. Every message gets logged automatically. 
Our response rate tripled.”
“Our firm runs on Clio, and Falkon SMS feels like a natural extension — not a third-party 
bolt-on.”
“Using SMS with Clio has made our intake and appointment reminders 10x more efficient.”

A. Shukla, Partner, Affinity Legal

Marissa C., Paralegal, Griffin Law Office

Ivan T., Operations Manage

Ready to Level Up Your Clio Workflow?

Clio handles your practice. Falkon SMS handles your communication. Together, they help you retain clients, reduce no-shows, and keep every conversation compliant.

  • What do you mean by credits?
    1 message = 1 credit. Message includes incoming and outgoing SMS. 1 MMS = 2 credits.
  • Can I use my existing landline for texting?
    Absolutely! You can text enable your existing landline number any day without any change in your current voice plan. You can even text enable your 10-digit VoIP number as well.
  • Can I use my existing VoIP number for texting?
    Yes, you can. You can text enable your VoIP number in seconds and can use it for your communication.
  • Can my customers text my landline number?
    Absolutely! Using Falkon SMS, you can send and receive messages with your landline number.
  • Do I need any additional hardware to enable texting?
    No. You don't need to buy any additional hardware to text. You just need a desktop/laptop through which you can text.
  • How do you count messages?
    We use credit system to count messages. 1 credit = 1 outgoing message/1 incoming message. Message can either be a text/MMS.
  • What if I go over my monthly allowance?
    If you reach your monthly allowance, your outgoing and incoming messages will be stopped. You can send and receive messages again if you recharge with an add-on/wait till the next month for renewal.
  • I have multiple phone numbers and want to text-enable them. Can I do it using Falkon SMS?
    Yes. You can keep multiple phone numbers under a single organization using Falkon SMS.
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