Restaurant text marketing
All-in-one texting solution for restaurants
SMS marketing is a powerful tool that can help restaurants connect with their customers and drive sales. With text messaging being the preferred method of communication for many people, SMS marketing offers convenience and immediacy that other marketing channels can’t match.
By using SMS marketing, restaurants can reach a much larger audience and take advantage of the common habit of people checking their mobile phones frequently. Many restaurant owners have reported that text message marketing has helped increase sales, the number of new customers, and customer loyalty.
Benefits of SMS marketing
Benefits of restaurant SMS marketing software
Communicate directly with your customers in real-time. Send out immediate updates about special offers, promotions, events, or even last-minute reservation availability. Stay connected with your customers and keep them engaged with your business. Reach a much larger audience and take advantage of the common habit of people checking their mobile phones frequently.
Increased Reservation Rates
Reduce no-shows and increase the efficiency of your seating arrangements. By sending reservation reminders and confirmations via SMS, you can ensure that your customers show up on time for their reservations. Manage your restaurant’s capacity more effectively and provide better service to your customers.
SMS marketing reduces the need for paper materials, which aligns with sustainable practices. Reduce the amount of paper waste generated by your restaurant by using text messages to communicate with your customers. This is not only good for the environment but also helps you save money on printing costs.
Increased Customer Loyalty
Regular communication through SMS helps build a stronger bond with your customers, leading to increased loyalty and repeat visits. Make your customers feel valued and appreciated by sending personalized messages to your customers. Create a positive image of your restaurant in their minds and encourage them to visit your place more often.
Text marketing use cases
How to use SMS marketing for restaurants and cafés
Send Offers & Promos
Keep your customers informed about your latest deals and promotions and encourage them to visit your restaurant. Use SMS marketing to offer exclusive discounts to your loyal customers, which can help increase customer retention and drive sales.
Reduce no-shows and increase the efficiency of your seating arrangements. Ensure that your customers show up on time for their reservations by sending reservation reminders and confirmations via SMS.
New Menu Introductions
Introduce new menu items to your customers by sending out text messages with pictures and descriptions of your new dishes. Generate excitement and interest among your customers and increase foot traffic to your restaurant.
Collect feedback from your customers. Send out surveys via text message to get valuable insights into what your customers like and dislike about your restaurant and use their feedback to improve your menu, service, and overall customer experience.
Announce happy hours
Drive traffic during slower periods by sending SMS notifications about off-peak hours or happy hour specials. Encourage customers to take advantage of discounted rates and enjoy a delightful dining experience.
Post-Visit Follow Up
Follow up with your customers after their visit to your restaurant. Don’t forget to thank your customers for their visit and invite them back for another meal. This helps build customer loyalty and encourages repeat visits.
SMS marketing features
Improve restaurant communication with these powerful SMS features
Segment your customer base and send tailored offers or event notifications to specific groups. It can be used to promote special events, new menu items, or discounts.
What do you mean by credits?1 message = 1 credit. Message includes incoming and outgoing SMS. 1 MMS = 2 credits.
Can I use my existing landline for texting?Absolutely! You can text enable your existing landline number any day without any change in your current voice plan. You can even text enable your 10-digit VoIP number as well.
Can I use my existing VoIP number for texting?Yes, you can. You can text enable your VoIP number in seconds and can use it for your communication.
Can my customers text my landline number?Absolutely! Using Falkon SMS, you can send and receive messages with your landline number.
Do I need any additional hardware to enable texting?No. You don't need to buy any additional hardware to text. You just need a desktop/laptop through which you can text.
How do you count messages?We use credit system to count messages. 1 credit = 1 outgoing message/1 incoming message. Message can either be a text/MMS.
What if I go over my monthly allowance?If you reach your monthly allowance, your outgoing and incoming messages will be stopped. You can send and receive messages again if you recharge with an add-on/wait till the next month for renewal.
I have multiple phone numbers and want to text-enable them. Can I do it using Falkon SMS?Yes. You can keep multiple phone numbers under a single organization using Falkon SMS.