Texting Solution Built for Mental Health Centers
Improve attendance, deepen engagement, and simplify care with Falkon SMS. HIPAA-compliant SMS designed for behavioral health. Starting at $14.99/month.
Same number for texts and calls
HIPAA-Ready
Works with Webex & MS Teams
Secure chat & secure file sharing
Designed Specifically for Behavioral Health Workflows
Built with input from therapists and clinic directors
Falkon SMS fits the real needs of solo practitioners, group practices, and mental health centers.
From Ghosting to Full Calendars
Automated reminders via text help reduce no-shows. No more voicemail tag or unanswered emails.
Trauma-Informed, Client-Centered Communication
Texting respects boundaries and gives clients space to respond on their terms—fostering trust and better outcomes.
Integrates with Your Current Tools
Use Falkon SMS directly from platforms you already rely on—Microsoft Teams, Webex, or your EHR/CRM. No need to juggle tabs or switch systems.
Everything You Need in One Platform
One place to manage all conversations, securely and efficiently.
Automated Scheduling
Send reminders, check-ins, and follow-ups in advance minimizing manual admin work.
Secure File & Form Sharing
Share intake forms, session notes, or post-care resources through encrypted SMS links.
Smart Automations
Use keywords, auto-replies, and scheduling to keep your workflow flowing even when you're offline.
Group Messaging
Broadcast announcements to clients or coordinate care across your team with ease.
HIPAA Compliance Built-In
Encryption, audit logs, consent workflows, and zero data mining compliance isn’t optional; it’s standard.
Works for Mental Healthcare Providers of All Sizes
Whether you’re a solo therapist or a multi-location clinic, Falkon SMS scales with your needs.
Solo Therapists
Automate outreach and stay client-centered without burning out.
Group Practices
Standardize reminders and streamline coordination across your team.
Community Mental Health Centers
Use multilingual templates and broadcast tools to reach underserved populations.
Addiction Recovery Programs
Stay in touch with compassion—before, during, and after sessions.
Plug and Play with Webex, Microsoft Teams & More
Already using Microsoft Teams or Webex to run your practice? Falkon SMS integrates directly, so you can manage client communication from the tools you're already comfortable with.
Send and receive texts from your Teams or Webex workspace
Keep all conversations secure and logged
Minimize disruptions to your existing workflow
Real-World Impact: Built for Mental Health
Falkon SMS goes beyond basic texting—it supports the real communication needs of behavioral health.
Therapist Texting
Maintain secure communication between sessions. Therapists can check in, share resources, or offer brief support.
Session Feedback & Surveys
Automatically send post-session feedback forms or surveys via text. Gain valuable insights to improve care and ensure clients feel heard.
Form & Intake Follow-Ups
Easily send secure links to digital forms before sessions, reducing time spent on paperwork during appointments.
Group Therapy Updates
Keep everyone in the loop—send session changes or topic updates to entire therapy groups securely and efficiently.
Crisis Check-Ins
Follow up with high-risk clients through secure, consent-based texts. A simple message can make a big difference.
What Makes Falkon Different?
Industry-First Secure Texting for Business
Connect with clients, leads, and teams through secure chat. Have private conversations and share sensitive files in a secure chat window protected by facial recognition.
