Home service SMS solutions
All-in-one texting solution for home service providers
If you provide any home services, such as landscaping, plumbing, or home cleaning services, utilizing text marketing would be a highly effective strategy to succeed in your business. Text marketing allows you to directly reach out to your customer base, providing them with timely updates, special offers, and appointment reminders. With personalized messages, you can increase customer engagement and foster a stronger connection with your clients.
This approach not only helps in getting better results from your marketing efforts but also encourages more prompt responses from customers, leading to improved scheduling and communication. Furthermore, maintaining consistent communication through text messaging can significantly boost customer loyalty, as clients feel valued and appreciated when they receive relevant and timely information, ultimately contributing to the long-term success of your home services business.
Benefits of SMS marketing
Communicate with homeowners via
SMS marketing is exceptionally cost-effective when compared to traditional marketing methods like direct mail, phone calls, or print advertising. This budget-friendly approach minimizes overhead costs while ensuring a high return on investment for your home services business.
Enhanced Customer Loyalty
Consistent text communication fosters unwavering customer loyalty. Utilize SMS to offer valuable home services insights, such as maintenance tips and expert advice, fostering a deeper connection that makes customers more inclined to choose your home services time and again.
Efficient Feedback Collection
Employ SMS marketing to effortlessly gather feedback from customers post-service. This invaluable input enables you to fine-tune your home services, promptly address any concerns, and continuously enhance the overall customer experience. Get more reviews and get well paid.
Craft personalized messages that resonate with your customers. Utilize data on their preferences and past interactions with your home services business to create bespoke communications, delivering a more engaging and relevant customer experience.
Use cases of Texting
Organize and promote your home services
using text marketing
Send SMS reminders to customers before their scheduled appointments for services like plumbing repairs, HVAC maintenance, or pest control.
Keep customers informed about the status of their service requests or projects. Send SMS updates when a technician is en route or when a project is completed.
Send SMS reminders for upcoming payments, invoices, or subscription renewals. This can help improve your cash flow and reduce late payments.
Seasonal Maintenance Reminders
For services like pool cleaning, lawn care, or chimney sweeping, send SMS reminders to customers about upcoming seasonal maintenance tasks.
Request Reviews and Testimonials
Send SMS requests for reviews on platforms like Google My Business or Yelp after completing a service to boost your online reputation with positive feedback.
Send weather-related SMS alerts for service delays or rescheduling due to inclement weather, especially for services like snow removal and roofing repairs.
Text marketing features
Powerful SMS marketing features
for home services
Efficiently schedule and confirm appointments with group texting, ensuring they reach multiple customers at once, reducing scheduling conflicts, and improving appointment management.
What do you mean by credits?1 message = 1 credit. Message includes incoming and outgoing SMS. 1 MMS = 2 credits.
Can I use my existing landline for texting?Absolutely! You can text enable your existing landline number any day without any change in your current voice plan. You can even text enable your 10-digit VoIP number as well.
Can I use my existing VoIP number for texting?Yes, you can. You can text enable your VoIP number in seconds and can use it for your communication.
Can my customers text my landline number?Absolutely! Using Falkon SMS, you can send and receive messages with your landline number.
Do I need any additional hardware to enable texting?No. You don't need to buy any additional hardware to text. You just need a desktop/laptop through which you can text.
How do you count messages?We use credit system to count messages. 1 credit = 1 outgoing message/1 incoming message. Message can either be a text/MMS.
What if I go over my monthly allowance?If you reach your monthly allowance, your outgoing and incoming messages will be stopped. You can send and receive messages again if you recharge with an add-on/wait till the next month for renewal.
I have multiple phone numbers and want to text-enable them. Can I do it using Falkon SMS?Yes. You can keep multiple phone numbers under a single organization using Falkon SMS.