Why Your iMessage Fails to Deliver and How To Fix It
- Praveen Suddala
- Aug 21
- 4 min read

iMessage is a staple messaging service owned by Apple Inc. and most favored by users of iPhone, iPad, and Mac. It provides a seamless texting experience that syncs across all platforms, utilizes high-quality media, and features end-to-end encryption. All the sophistication notwithstanding, though, iMessage is not free of troubles.
Failure to deliver an iMessage is one of the most frustrating things that users complain about. The message is hanging in a status-less state, or worse still, it switches in silence to green, which is a failover to standard SMS.
Although this may not be such a big bother, it can be an extreme problem- especially at work or at instances when timing is required. This article talks about why iMessages do not work and what you can do to fix the issue, or what you can use as an alternative when consistency matters.
Understanding the Basics
iMessage vs SMS
Before troubleshooting, it’s useful to know the differences between iMessage and SMS. iMessage is an online messaging platform that is reserved for Apple devices. Messages are displayed with blue bubbles and are transmitted using Wi-Fi or cellular connection.
On the other hand, SMS is a carrier-based interaction that carries the message through the Global traditional cellular network. Such messages are in the form of green bubbles. In case the iMessage breaks down for any reason, then your iPhone can try to send out the message again through SMS.
Why iMessage Fails to Deliver
There are several reasons your iMessage might not be reaching its destination. Below are the most common causes.
Weak or no internet connection
iMessage needs either Wi-Fi or mobile data to work. If your internet connection is unstable or disconnected, the message cannot be delivered through iMessage.
Recipient has switched devices
If the person you are messaging has switched from an iPhone to an Android device and did not deactivate iMessage, your device may still try to send it as an iMessage, resulting in failure.
Apple server downtime
Occasionally, Apple’s servers experience outages. These interruptions can delay or completely prevent iMessage delivery.
iMessage is turned off
The recipient may have disabled iMessage in their settings, either intentionally or accidentally. In such cases, your iPhone may not know to send the message via SMS instead.
Do not disturb or focus mode
If the recipient has Do Not Disturb or a Focus Mode enabled, the message may still be delivered but not immediately seen, creating the impression that it was not delivered at all.
Network congestion
Mobile carriers occasionally experience delays during periods of high usage. This can also affect iMessage if you are trying to send media-heavy content over a spotty data connection.
You may be blocked
If all your messages to a contact consistently fail without explanation, it is possible you have been blocked by the recipient. iMessage does not notify users when this occurs.
How to Fix It
Fortunately, many iMessage issues can be resolved with some simple troubleshooting steps.
Verify your internet connection
Ensure your device is connected to a stable Wi-Fi network or has strong mobile data coverage.
Toggle iMessage off and on
Go to Settings, tap Messages, and switch iMessage off. Wait a few seconds, then turn it back on. This can refresh the service.
Restart your iPhone
Sometimes a simple restart can resolve temporary system glitches that prevent messages from being sent.
Update iOS
Go to Settings, then General, and select Software Update. Installing the latest iOS can fix bugs that interfere with iMessage.
Sign out and sign back into your Apple ID
Go to Settings, then Messages, then Send and Receive. Tap your Apple ID and sign out, then sign back in to reset your messaging credentials.
Reset network settings
Navigate to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Be aware that this will remove saved Wi-Fi passwords and VPN configurations.
Use the send as SMS option
Tap and hold the message that did not send and select “Send as Text Message” to fall back on SMS through your mobile carrier.
When Reliability Matters More
Unfortunate iMessages that happen now and then are acceptable when it comes to personal communication. However, to professionals or businesses, a failed message may amount to loss of a client, faulted confirmation and tattered reputation.
Personal messaging services that are not going to be fraught with messaging delivery, tracking and cross-device optimization. This is the reason why companies choose to use professional-grade texting solutions which are providing increased control and visibility.
We have platforms which can transfer the messages to any kind of machine that is Android, iPhone, or landline, and have their automation, analytics, and compliance tools. Falkon SMS is one of these solutions, it allows teams to deliver their messages successfully, whether the recipient is using a smart phone or his network is not working very well.
Proactive Tips to Avoid iMessage Issues
Here are a few best practices to keep iMessage running smoothly:
Keep your device updated with the latest iOS version
Enable the “Send as SMS” option in Settings under Messages
Inform contacts if you switch devices, especially from iPhone to Android
Use Wi-Fi when available for more stable internet access
Restart your device regularly to clear background issues
Conclusion
iMessage is a very good means of communication between Apple users on a day-to-day basis. But it is not infallible. The reasons can be anything ranging from problems with the internet to the change of the device or the server shutting down, most of which may affect message delivery. Most users can work around by turning iMessage off and on or disabling and enabling network settings to restore functionality.
However, provided that you extensively use text messaging to schedule meetings, engage and support customers, or launch marketing campaigns, you are encouraged to explore options outside the consumer applications. Reliability and reach can also allow you to have the assurance that every communication has been received and read through the professional platforms created with the above said in mind.
And in a world where speed of communication and correctness thereof may even have an outcome, no tool should be used that holds you back in any way.