SMS Compliance Software You Can Trust
When it comes to texting your customers, patients, or clients, compliance isn’t optional. At Falkon SMS, we’ve built our texting software from the ground up to help your business stay compliant with critical industry regulations like HIPAA and SEC requirements.
Whether you’re in healthcare, financial services, or any regulated industry, we make secure, compliant texting easy and stress-free.
Compliance for Every Industry
HIPAA-Compliant Text Messaging for Healthcare
If you’re in healthcare, you already know how strict HIPAA rules are when it comes to protecting patient information.
Secure SMS and secure file transfer with end-to-end encryption.
Your text conversations are fully encrypted.
A signed BAA to support your HIPAA compliance
We secure PHI (Protected Health Information) at every touchpoint.
Automatic message archiving and secure storage.
SEC-Compliant Messaging for Financial Services
For financial advisors, broker-dealers, and anyone governed by the SEC, compliant texting is a must. Falkon SMS helps you:
Capture and archive all text conversations for easy audit-readiness.
Stay compliant with SEC Rule 17a-4 and FINRA requirements.
Give your team the freedom to text clients, without the compliance headache.
Built for Compliance. Designed for Real Conversations.
Some compliance solutions feel like they were designed by lawyers, not humans. Not ours.
We believe compliance should feel seamless and not complicated. With Falkon SMS, your team gets a modern texting experience, while your compliance team gets peace of mind.
Security First. Always.
End-to-end encryption
Secure data storage
Automatic message archiving
Access controls & user permissions
What About TCPA, CTIA, and CAN-SPAM Compliance?
At Falkon SMS, we make sure our platform is compliant with strict industry regulations like HIPAA and SEC. But when it comes to the content of your messages and your texting practices, there are other compliance rules you need to follow as the sender.
TCPA (Telephone Consumer Protection Act)
TCPA protects consumers from unwanted calls and texts. It requires you to:
Get prior consent before sending texts
Provide a clear way to opt-out
Avoid sending messages outside of approved hours or without permission
CTIA (Cellular Telecommunications Industry Association) Guidelines
The CTIA sets industry best practices for SMS content and delivery. Following these helps keep your messages carrier-friendly and compliant. It covers things like:
Opt-in / Opt-out flows
Message content restrictions
Responsible sending behavior
CAN-SPAM Act
(For Promotional Texts)
If you’re sending promotional or marketing messages, the CAN-SPAM Act applies to your SMS (not just email). It requires:
Clear identification of promotional content
An easy way to unsubscribe
Including accurate sender info
How Falkon SMS Supports Your Compliance
While we don’t replace your legal team, Falkon SMS provides the tools you need to help stay compliant
Built-in opt-in and opt-out management
Secure SMS and secure file transfer features
Support for audit trails and message archiving
Message templates aligned with industry best practices
Secure infrastructure protecting message delivery