How to cancel your Zipwhip subscription and move to Falkon SMS

Updated: Oct 19


The future of Zipwhip customers

Yes, we know. We heard! Zipwhip is shutting down its operations by 2022. Many [And I mean, many!] of the customers are stranded and left with ‘existential’ questions like:

  • Why is Zipwhip shutting down?

  • What are the best alternatives for Zipwhip?

  • How to cancel Zipwhip subscription and what’s next?

Well, you are at the right place. I will answer all your questions [mostly the ones above] and lead you to the path you can find your peace on.


Okay, enough promises. Let’s get down to delivering! The first and fundamental question that needs to be answered is:



Why is Zipwhip shutting down?


Zipwhip discontinued

Well, long story short, Twilio acquired Zipwhip, and they have decided to shut down the entire operations. By April 30, 2022, all the customers must notify any changes to their contacts or subscriptions, and they can use them until November 30, 2022. From December 1, 2022, no more texts can be sent or received from Zipwhip marking an end of an era.



How to cancel your existing Zipwhip subscription?


How to cancel Zipwhip subscription

Now, we know that you can’t wait till judgment day arrives to look for an alternative. [Also, it is high time you moved on, man. Just let it go!]


But first, you need to understand how to cancel your existing Zipwhip subscription. Only a Super Admin can cancel the subscriptions by dropping an email to notice@zipwhip.com and a 30-day prior notice. For more info on this, please read this Zipwhip support article.


And now, are you ready for the big question? What are the best alternatives?



What are the best alternatives to Zipwhip?


Alternatives for Zipwhip

To start with, let’s talk about the ones which are not the best. Zipwhip [now, Twilio in disguise] has mentioned some of their own partners as the best alternatives on their site and we would leave it at that. But, just to give a perspective, the basic plans start from $59.


On a completely unrelated topic, Falkon SMS has a basic plan priced at $39 with great features. So, we will let you choose.


For a better, unbiased, and rather convincing [one can only hope] perspective on this ‘alternatives’ part, you can also check out a comprehensive overview of the best Zipwhip alternative.


To get started right away, schedule a meeting with our team and dive in for the Falkon experience!





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